SafetyNet Recertification
Recertify to keep your free service
Lifeline asks you to confirm you still qualify once a year. If you don’t recertify, your SafetyNet service stops. It only takes a few minutes, by phone or online. Choose the option below that matches where you live.
I’m in California
Did you get a letter from USAC about Continued Eligibility? You need to show proof that you still qualify. Do it at getinternet.gov. You have 60 days, and if a document is turned down you can send another one. Questions: 1-800-234-9473.
Did you get a pink envelope from California LifeLine? That is your yearly renewal PIN. Use the button below, or call 877-858-7463.
I’m in another state
You will get a letter in the mail about 90 days before your recertification date. If it never arrived or you have thrown it away, call the Lifeline Support Center on 1-800-234-9473.
